Frequently Asked Questions

Everything you need to know about BrewHub PHL.

What kind of coffee does BrewHub serve?

We serve specialty espresso drinks, batch brew, cold brew, pour-overs, teas, and seasonal beverages. All of our coffee is freshly roasted from carefully sourced beans.

Can I order BrewHub coffee online?

Yes. Visit brewhubphl.com/shop to browse our full menu, place an order, and pay online. Your order will be ready for fast counter pickup — no waiting in line.

Does BrewHub have a loyalty program?

Yes. BrewHub Rewards gives you 1 point for every $1 spent. Points can be added to Apple Wallet or Google Wallet and redeemed for free drinks at the counter.

How do I add BrewHub to Apple Wallet?

Log in to your account at brewhubphl.com/portal and tap "Add to Apple Wallet." Your loyalty card with your current points balance will be saved to your iPhone's Wallet app.

How do I add BrewHub to Google Wallet?

Log in at brewhubphl.com/portal and tap "Save to Google Wallet." Your loyalty card will be saved to Google Wallet on your Android device.

Does BrewHub have mailboxes?

Yes. We offer monthly mailbox subscriptions with a unique Philadelphia street address. Sign up at brewhubphl.com/account/subscriptions/mailbox.

Does BrewHub have package lockers?

Yes. We have secure parcel lockers for package pickup. Mailbox subscribers can receive packages at their BrewHub address and pick them up at their convenience.

Where is BrewHub located in Philadelphia?

BrewHub PHL is located in the Point Breeze neighborhood of South Philadelphia, PA 19146.

What are BrewHub's hours?

Monday through Friday: 7 am to 7 pm. Saturday and Sunday: 8 am to 5 pm.

Does BrewHub have WiFi?

Yes. Free high-speed WiFi is available to all customers. BrewHub is a great spot to work, study, or just relax.

Does BrewHub deliver?

We do not currently offer delivery. We offer online pre-ordering at brewhubphl.com/shop with fast counter pickup — no delivery fees or wait times.

Is Elise (the AI barista) going to make my PECO bill go up?

No. We know AI data centers use a lot of power, and we refuse to let South Philly foot the bill for Silicon Valley. The company that powers Elise’s brain (Anthropic) has legally committed to paying for 100% of their own grid upgrades to protect local ratepayers from price spikes. Silicon Valley pays Elise's electric bill, not your neighborhood grid.Read their official energy pledge here.

Can AI assistants order from BrewHub?

Yes. We offer an agent checkout API for AI integrations. Developers and AI platforms can learn more at brewhubphl.com/agent.json.

Is this like an Amazon Hub Locker?

Amazon Lockers are great, but they only take Amazon packages. We take USPS, UPS, FedEx, DHL, your mom's care package, and that obscure wine delivery that requires a signature. If it has a shipping label, we'll hold it for you.

Can I drop off returns here?

Yes. BrewHub handles outbound shipping and returns for major carriers including USPS, UPS, and FedEx. Bring your pre-labeled return, and we'll get it scanned and on its way — no post office line required.

Why Point Breeze?

Point Breeze and the 19145/19146 zip codes have some of the highest porch piracy rates in Philadelphia. We're building BrewHub here because our neighbors deserve a safe, convenient place to receive packages — and a damn good cup of coffee while they're at it.